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View more categories | View less categories | Sector: Operations and Facilities Management | Role: Executive | Contract Type: Permanent | Hours: Full Time
About the role
We have an exciting opportunity in the Coupons Operations department for a Coupon Operations Executive to join our successful team!
You'll be responsible for accurately setting up all coupons and offers across in-store and online systems for colleagues and external suppliers, ensuring a positive customer experience.
You will be responsible for
* Receiving and checking offer nominations to ensure all coupons and offers are legal and adhere to guidelines.
* Setting up Clubcard reward offers and Tesco customer coupons across systems.
* Following finance and audit processes.
* Supporting continuous improvement of coupon setup and reconciliation processes.
* Maintaining coupon and offer systems, including issuer codes and barcode recycling.
* Providing advice to customers on coupons.
You will need
* Experience handling workload independently in a fast-paced environment.
* Previous experience working with multiple partners.
Operational Skills
* Project management experience.
* Ability to lead detailed processes and systems.
* High-level problem-solving skills.
* Customer management experience.
* Campaign management and digital marketing awareness.
What's in it for you?
We offer a comprehensive benefits package, including:
* Annual bonus scheme of up to 10% of salary.
* Starting holiday entitlement of 25 days plus a personal day, plus Bank holidays.
* 26 weeks maternity and adoption leave (after 1 year of service) at full pay, followed by statutory leave options, and 6 weeks fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme, and mental wellbeing support.
References
For more details, visit here.
About Us
We are a diverse company committed to helping our customers, colleagues, and communities. We support flexible working and are an inclusive, accessible employer. If you need assistance with your application, click here.
Company
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