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Customer Team Member (18+) SPAR Holmewood
Working hours: Between 6am-11pm.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Holmewood, you will support our store management team and create a positive customer experience. Your responsibilities include assisting in maximising sales and profit by performing various tasks to improve the store, ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
* Greeting customers warmly and friendly.
* Answering questions about products and services, helping customers find items.
* Processing purchases efficiently and accurately at the tills while maintaining friendly service.
* Upselling products and highlighting offers to maximise sales.
Store Operations:
* Managing stock: checking deliveries, stocking shelves, maintaining cleanliness, rotating stock for freshness.
* Completing tasks like date checking, stock and gap checking, price changes, promotional displays.
* Following all company policies and procedures.
Key Skills/Knowledge:
* Previous experience in retail or similar roles preferred.
* Reliable with instructions and detail-oriented.
* Understanding of retail legislative responsibilities and compliance.
* Contributing ideas for customer service and business growth.
* Experience with ‘Challenge 25’ policy is desirable.
* Enthusiastic team player and independent worker.
* Cash handling experience is a plus but not essential.
What’s in it for you?
* Competitive benefits including holiday, maternity, and paternity leave.
* Opportunities to develop skills in a supportive, diverse environment.
* Experience in a busy convenience store setting.
* Staff discount (excluding alcohol and cigarettes).
* Internal promotion opportunities.
* Free tea and coffee.
* Early access to wages through ‘EarlyPay’.
* Access to payslips and rotas online.
* Wellbeing support including counseling and legal advice.
* Company pension scheme.
* Life insurance coverage.
* Bicycle purchase scheme.
* Long service awards.
We are a dynamic retail, wholesale, and foodservice business, owning 246 SPAR stores with over 5,000 employees and a turnover of £1.3 billion, committed to delivering excellent customer experiences and industry innovation.
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