Job Title: IT Technician Salary: Up to £35,000 (dependent on experience) Contract: Full-time, permanent (37 hours per week, year-round) Location: Torquay with visits to other sites in Devon Start Date: ASAP *All applicants must be eligible to work in the UK, our client cannot provide sponsorship Overview We are working with a well-established, growing education organisation supporting multiple schools and thousands of users across the region. The organisation places a strong emphasis on innovation, professional development, and using technology to positively impact education. An opportunity has arisen for an IT Support Engineer to join a collaborative IT team, delivering high-quality technical support and contributing to ongoing technology improvements across multiple sites. Key Responsibilities * Provide professional telephone, remote, and on-site IT support to staff and students * Act as an escalation point for complex or unresolved technical issues * Monitor, maintain, and troubleshoot core IT systems and services * Deliver user training on new and existing systems, working alongside internal stakeholders * Create and maintain clear technical documentation and accurate support records * Lead and contribute to IT projects, including planning and implementation * Visit sites without on-site technical support as part of a scheduled rota * Support the rollout of ne...