Title
Japanese SpeakingExports Operations Clerk
Salary
£26,000 - £27,000 per annum
Job profile
A Japanese global freight forwarding company are looking for an Ocean / Air / Road Exports operations clerk.
JOB DESCRIPTION
PRIMARY RESPONSIBILITIES
* Arrange and coordinate shipments in accordance with customer requirements.
o Liaise with carriers, hauliers and other service providers to secure bookings and ensure timely departure of shipments.
o Monitor and track shipments, providing regular updates to customers.
o Prepare and complete all necessary export documentation.
o Ensure compliance with international shipping regulations, customs requirements, and trade restrictions.
o Verify accuracy of shipping documentation and resolve any discrepancies promptly.
o Act as the primary point of contact for customers, providing exceptional service and addressing inquiries related to export shipments.
o Communicate proactively with customers regarding shipment status and any potential delays.
o Coordinate the handling and packaging of goods for sea/airfreight shipments.
o Monitor and coordinate the handling of special cargo, such as hazardous materials.
o Obtain and compare quotes from various carriers to secure competitive rates.
o Monitor and control shipping costs, identifying opportunities for cost savings without compromising service quality.
KNOWLEDGE AND SKILL REQUIREMENTS
* Basic English reading, writing, and arithmetic skills required. Minimum high school diploma or equivalent.
* Knowledge of office processes, procedures, and technology.
* Two years of office experience.
* Good communication skills.
Location
West London
Hours
Mon – Friday 0900am – 05300pm
Start Date
ASAP
Visa
Eligible to work in the UK without any restriction
About our client
A Japanese global freight forwarding company
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