Job Purpose
As Receptionist at Luddon Construction, you will be the first point of contact for visitors, clients and staff at our head office. You will manage incoming communications, maintain a professional and welcoming reception area, and support the wider administration team with day-to-day office operations. You will play a key role in ensuring that the business presents a polished, efficient and customer-focused front to the external world.
Key Responsibilities and accountabilities
Front of House and Customer Service
* Act as the first point of contact for visitors, clients, and staff at Head Office, providing a professional, courteous, and efficient reception service.
* Greet visitors and ensure they are signed in and out in accordance with company security procedures.
* Answer, screen, and direct incoming calls promptly and professionally.
* Manage the reception email inbox and respond or forward enquiries to the relevant departments.
Administration and Office Support
* Maintain the reception area and meeting rooms to a high standard, ensuring they are tidy, presentable, and appropriately stocked.
* Assist with the preparation of meeting rooms, including arranging refreshments, equipment, and materials as required.
* Handle incoming and outgoing post, deliveries, and courier arrangements.
* Support general office administration tasks such as filing, photocopying, scanning, and document distribution.
* Assist with the maintenance of company records and databases as directed.
Job Types: Part-time, Permanent
Expected hours: 24 per week
Benefits:
* Additional leave
* Company pension
* Discounted or free food
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Private medical insurance
* Sick pay
Work Location: In person