Title: Sales Support Administrator
Location: Chelmsford
Salary: £23,500
Days/ Hours of work: Monday - Friday, 09:00 - 17:00
Benefits
On-site parking
25 days holiday plus bank holidays
Frequent socials including summer and christmas parties
Environmentally conscious - you'll be supplied with sustainable products
Company lunches the last Friday of every month
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training
The company
A well established and professional company based in Chelmsford are looking for a Sales Support Assistant to support their Business Development and Agency team. You will be based in their head office but will be assisting the BDMs across the country. You will need be organised, proactive and have great communication skills. This is a great opportunity for someone to take their first steps into an office environment or someone to move onto the next part of their career.
Duties
Produce and maintain management information, including broker, BDM, income and UMC statistics across weekly, monthly and quarterly reporting cycles.
Collate and process BDM visit reports, updating broker and agency data across all relevant systems and ensuring key stakeholders are informed.
Act as a central liaison between BDMs, brokers and internal DCL teams to resolve queries and operational issues.
Support marketing activity including presentations, mailouts, registers, proofreading, events, merchandise and identifying new marketing opportunities.
Maintain accurate agency and broker registers across multiple internal systems.
Manage onboarding of new agencies, including prospect liaison, BDM introductions, application checks, TOBA issuance/amendments and agency cancellations.
Support broker portal onboarding and administration, resolving access issues and managing users, groups and constraints.
Assist with system rollouts (e.g. Open GI) and maintain wholesale broker visibility to support new business enquiries.
Proactively canvass and develop new broker opportunities through outreach, visits and relationship management.
Increase broker engagement via social media and targeted communications using BDM intelligence.
Coordinate broker appointments, create new visit opportunities and support fleet quotation follow-ups and opportunity tracking.
The ideal candidate
Degree educated or equivalent experience
Previous administration or customer service experience preferred
Strong communication skills
High level of attention to detail
Ability to multitask
Great team working skills
Proactive and forward thinkingOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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