Facilities Assistant Location: Welwyn Garden City, AL7 1HE (Mobile) Hours of work: 40 Contract Type: Permanent We are seeking a proactive and organised Mobile Facilities Assistant to join our Facilities Management team. This role is integral to ensuring the smooth running of our facilities and delivering a high-quality service to customers and stakeholders. You will provide essential administrative and operational support across all aspects of Facilities Management, ensuring excellent service delivery and customer satisfaction. Job Description This is a varied role that will require excellent communication skills, attention to detail, and the ability to work both independently and as part of a team. You will be responsible for ensuring that our facilities operate smoothly and efficiently, supporting both employees and visitors. The successful candidate will be a key point of contact for facilities-related queries and will help maintain a safe, secure, and well-organised workplace environment. Key Responsibilities Assisting Contractor visits at various sites Ensuring security procedures are followed Inductions for new starters, contractors, including H&S and environmental inductions Logging, facilitating and overseeing reactive and PPM visits Ensuring compliance with environmental and HSEQ standards Ensuring compliance with HSEQ, environmental standards, and statutory checks (e.g. fire risk, water hygiene) Completing and assisting with audits Assisting AFM with weekly & monthly general tasks Professional and Personal Competencies/Qualifications Ideally, candidates will have experience working in Facilities previously Team player Excellent communication skills - with a good standard of written and spoken English Good computer skills and comfortable using MS Office Customer-focused Problem Solver Experienced in a fast-paced environment Full UK Driving Licence essential The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com Please click on the following link for more information on this role: Job Description If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace To find out more about what we do click here - https://www.uk.issworld.com/