Join us as a Jira and Confluence Engineer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting‑edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.
Experience
* Administration and configuring both Jira and Confluence
* Using Jira and Confluence from a customer perspective
* Writing JQL queries to extract meaningful insight
* Problem solving, incident response and handling
* Supporting customers from a high‑level through to triage and remediation
Other Highly Valued Skills Include
* Groovy scripting
* Atlassian certifications
* Awareness of AWS infrastructure, EC2
* Chef, Deployment Tools, GitOps
This role will be based out of our Knutsford campus.
Purpose of the role
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
* Development and delivery of high‑quality software solutions by using industry‑aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimised for performance.
* Cross‑functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
* Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing.
* Staying informed of industry technology trends and innovations and actively contributing to the organisation’s technology communities to foster a culture of technical excellence and growth.
* Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
* Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
Analyst Expectations
* To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
* Requires in‑depth technical knowledge and experience in their assigned area of expertise.
* Thorough understanding of the underlying principles and concepts within the area of expertise.
* They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
* For an individual contributor, they develop technical expertise in the work area, acting as an advisor where appropriate.
* Will have an impact on the work of related teams within the area.
* Partner with other functions and business areas.
* Takes responsibility for end results of a team’s operational processing and activities.
* Escalates breaches of policies / procedure appropriately.
* Takes responsibility for embedding new policies / procedures adopted due to risk mitigation.
* Advises and influences decision making within own area of expertise.
* Takes ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Delivers work and areas of responsibility in line with relevant rules, regulations and codes of conduct.
* Maintains and continually builds an understanding of how one's sub‑function integrates with function, alongside knowledge of the organisation's products, services and processes within the function.
* Demonstrates understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.
* Makes evaluative judgments based on the analysis of factual information, paying attention to detail.
* Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
* Guides and persuades team members and communicates complex / sensitive information.
* Acts as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
#J-18808-Ljbffr