Overview
Join to apply for the Veterinary Receptionist role at CVS Group UK
Location: Macqueen Veterinary Centre
Contract: Fixed Term Maternity cover
Hours: 40
Shift Pattern: Monday-Friday hours between 8am-7pm and occasional Saturday with a day off in the week
About Macqueen Veterinary Centre
Take a look at the practice here:
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\'s what is at the heart of our work, every day.
About The Role
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK.
Day-to-day Duties Of The Role Will Include
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Taking payments
* And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What We\'re Looking For In Our Veterinary Receptionist
* Previous Receptionist experience is essential, veterinary experience is a plus!
* Resilient with the ability to cope with potentially distressing and emotional situations
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* A positive attitude and excellent teamwork skills
* Proficiency in Microsoft Office and other database management and operating systems
What We Can Offer You
* Salary in line with the National Living Wage (as of 1 April 2025)
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on Veterinary bills and products
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* and lots more!
Our new Receptionist Careers Pathway offers a clear, structured route for receptionists to develop their skills and advance within CVS. Through a range of courses, it equips individuals and teams with the knowledge and confidence to deliver exceptional client service and grow their careers with us.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Health Care Provider
* Industries: Veterinary
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