At Retirement Villages Group, we are redefining retirement living. As we open our brand-new village in West Byfleet, we’re looking for a passionate and proactive Community Engagement Co-ordinator to play a key role in building a welcoming, inclusive, and vibrant community from the ground up.
This is your chance to be at the heart of something new - connecting people, creating meaningful experiences, and making our village a true community within a community.
The Role:
In the mobilisation phase, you will:
* Work closely with marketing and sales teams to promote the new village to the wider community
* Support open days and community outreach events to showcase the village’s spaces and facilities
* Build relationships with local community groups and influencers to encourage engagement and awareness
* Develop a calendar of events and activities to help new residents connect and thrive
As the community grows, you will:
* Lead the design and delivery of an inclusive programme of social, cultural and wellbeing activities
* Support residents during their move-in journey, introducing them to peers and village life
* Build communication channels and feedback loops that ensure residents feel heard, valued and engaged
* Coordinate with volunteers, external partners and internal teams to deliver meaningful events and community services
The Ideal Candidate:
* 3+ years of experience delivering excellent customer or community-focused services
* Strong relationship-building and communication skills – approachable, empathetic and confident in group settings
* Creative and organised event planning ability, with attention to detail and clear follow-through
* Experience working with older adults or in community roles is highly desirable.
* Passionate about building connections, tackling challenges, and driving continuous improvement
Essential Qualifications:
* Emergency First Aid at Work (or willingness to complete)
* Enhanced DBS (Disclosure and Barring Service) clearance, if applicable
Why Thrive Living?
* Be a founding team member of an innovative new village concept in a thriving West Byfleet location
* Work in a purpose-driven organisation focused on wellbeing, community and sustainability
* Make a meaningful difference every day to the lives of residents and the local community
* Join a collaborative, inclusive team that values your input and supports your growth
Our Values
At Thrive Living, we live by six values:
* Age Well - Helping everyone live life to the fullest
* Community - Fostering connection and belonging
* Keep Improving - Always learning and adapting
* Invest Wisely - Using resources thoughtfully
* Planet Positive - Making sustainable choices
* One Team - Supporting each other to succeed
Excited to help shape a brand-new community in West Byfleet? We’d love to hear from you!
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