Role: Product Content Executive
Location: Bournemouth
Closing Date: 11/07/25
Creativity is Hobbycraft’s reason for being, so when you join our team, you will be surrounded by like-minded imaginative people. We value collaboration and innovation to make our colleagues feel part of something special.
Job Details
Position: Ecommerce Product Content Executive - Hobbycraft Head Office, BH23 6HG
Salary: £25,000 dependent on experience
Benefits: Pension with 4% contribution, 25 days holiday (increasing annually), 25% store discount
Work Schedule: Full-time, 37.5 hours/week, Monday to Friday, 9am to 5pm, with flexible start and finish times
Work Model: Hybrid (3 days in-office, 2 days remote)
Role Summary
This role is central to our Ecommerce success; managing the new product pipeline, ensuring content completeness and timely publication aligned with trading plans. You should have a passion for compelling visual and written content, excellent organizational skills, and proficiency in Excel. Your daily tasks will involve coordinating product content and reporting on progress.
Responsibilities
* Manage the Ecommerce new products pipeline to ensure timely website updates
* Coordinate photography schedules and source images from external suppliers
* Write and schedule product descriptions in line with brand guidelines
* Gather product samples from suppliers or buying teams
* Enhance customer experience with comprehensive images and content
* Maintain content consistency and update brand guidelines as needed
* Moderate user-generated content on Bazaarvoice platform
* Handle product content queries from Customer Services
* Track and report on product pipeline and performance metrics
* Benchmark against industry standards for content enrichment
* Collaborate across teams to ensure seamless content management
Skills & Experience
* 1-2 years in ecommerce, retail, or administrative roles
* Proficient in Excel for planning and analysis
* Strong organizational and coordination skills
* Passion for quality online product content
* Basic SEO understanding
* Excellent English communication skills
* Experience with Content Management Systems (Salesforce preferred)
* Basic Adobe Photoshop skills advantageous
* Proactive with a focus on performance optimization
* Team player with effective communication skills
* Self-motivated, able to work independently under pressure
* Empathy for craft and hobbyist customers
Hobbycraft is committed to supporting applicants with disabilities. Contact us at recruitment@hobbycraft.co.uk for support during the application process.
We celebrate diversity and are an equal opportunity employer, committed to fair treatment for all colleagues and applicants.
About Us
We are passionate about craft, reflected in our knowledgeable staff and extensive product range. We host workshops and demos to help everyone explore new crafts or improve existing skills. Join us and support your creative journey!
What We Need
* Customer service orientation
* Creative mindset
* Knowledgeable about crafts
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