Overview
Passionate about supporting adults into education and helping them succeed? We're looking for an Adult Advice Team Leader to ensure prospective and current adult learners get excellent information, advice and guidance. You\'ll lead a team, promote our adult learning opportunities, and help learners take their next step with confidence.
Responsibilities
* Lead, support, and develop the Adult Advice Team to deliver excellent information, advice & guidance services
* Coordinate recruitment activities including open events, interviews, and enrolment
* Work with Marketing to create campaigns and communications that engage adult learners
* Collaborate with academic faculties, admissions, and student services to ensure a smooth learner journey
* Manage performance and drive service improvements based on feedback and changing priorities
* Build links with local employers and external partners to promote our adult learning and higher education provision
* Experienced in leading a team and coordinating events
* Brilliant at customer service and building relationships
* Highly organised and able to manage data, plan ahead and deliver results
* Confident using IT and digital tools to analyse and present information
* A strong communicator with a supportive leadership style
Qualifications
* Experienced in leading a team and coordinating events
* Brilliant at customer service and building relationships
* Highly organised and able to manage data, plan ahead and deliver results
* Confident using IT and digital tools to analyse and present information
* A strong communicator with a supportive leadership style
About Exeter College
Exeter College is an Ofsted Outstanding, multi award-winning education provider in Devon. We offer a wide range of roles across multiple sites, with opportunities for training and development. We are a Disability Confident employer committed to equality of opportunity for all staff.
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