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Direct message the job poster from Hedges Direct
eCommerce and marketing professional with a passion for developing websites and comms with the consumer at the heart of all we do.
The eCommerce Manager will be responsible for driving the online sales strategy for Hedges Direct and Best 4 Hedging. This role involves overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives. The ideal candidate will possess a mix of strategic thinking, data analysis, technical proficiency, and a strong understanding of eCommerce best practices.
Strategic Execution:
* Execute the online sales strategy to achieve business objectives.
* Identify growth opportunities and recommend strategies for eCommerce channel expansion.
Website Management:
* Oversee daily operations of the Hedges Direct and Best 4 Hedging websites.
* Ensure smooth website performance, user-friendly design, and optimal customer experience.
* Monitor website updates, troubleshoot issues, and liaise with developers when needed.
Website Trading
* Owning the monthly trading plans for Hedges Direct and Best4Hedging
* Responsible for in day trading updates depending on performance
* Monitor and optimise site speed to achieve a sub-2 second load time wherever possible.
* Ensure site speed improvements align with SEO best practices and Core Web Vitals metrics.
* Collaborate with developers to address performance bottlenecks and implement solutions.
Product Management:
* Manage product listings, descriptions, pricing, and inventory levels.
* Plan and execute product promotions to drive sales.
Data Analysis & Reporting:
* Analyse website traffic, conversion rates, sales data, and customer behaviour.
* Generate regular performance reports and use insights to inform strategy.
SEO Management:
* Collaborate with external partners to increase organic visibility for both brands.
* Monitor and implement on-page and off-page SEO improvements.
* Implement A/B testing and UX/UI enhancements to improve conversion rates.
* Use personalisation techniques to enhance customer experience and Net Promoter Index (NPI) scores.
Skills & Qualifications:
eCommerce Platform Expertise:
* Proficiency in platforms such as Shopify, Magento, WooCommerce, or similar.
Digital Marketing Knowledge:
* Strong understanding of SEO, SEM, paid advertising, and email marketing strategies.
Analytical Skills:
* Ability to interpret data and use metrics like conversion rates and sales performance to inform decisions.
Technical Skills:
* Basic knowledge of web development and UX/UI principles.
* Experience with A/B testing and personalisation tools.
Project Management:
* Proven ability to manage multiple projects, timelines, and cross-functional teams.
Communication Skills:
* Excellent verbal and written communication skills for internal collaboration and external coordination.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
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