Overview
Join to apply for the Sales Assistant role at LUSH
Description
Application Deadline: 17 October 2025
Department: Retail
Location: Glasgow Fort
Compensation: £12.60 / hour
Note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
About LUSH
Diversity matters. We are building a brand that represents the people of the world. We are committed to Living Wage in the UK and to responsible practices. We put people first and strive to make a positive impact through our work.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events. You’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
* Hours available: 8 - 16 hours per week
* Application Deadline: Friday 17th October 2025
* Interview Date: Ongoing from 20th October 2025
* Training: Begins Tuesday 28th October 2025
* Start Date: From Tuesday 28th October 2025
* Note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
* Greet customers warmly and create a welcoming store environment.
* Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
* Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
* Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
* Maintain a clean, tidy, and visually appealing shop floor.
* Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
* Manage stock levels efficiently, ensuring shelves are well-stocked and ready for customers.
* Actively control store costs, such as product waste, to help meet the shop’s budget.
* Participate in ongoing training and development to enhance product knowledge and customer service skills.
* Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
* Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
* Customer Experience: Passion for delivering exceptional service and creating memorable customer interactions.
* Teamwork: Ability to collaborate with colleagues to achieve goals and foster a positive work environment.
* Communication: Strong communication to keep information flowing openly and respectfully across the store network.
Benefits
* Holiday allowance
* 50% discount on LUSH products and spa treatments
* Profit-based bonus
* Complimentary spa treatment*
* Pension scheme
* Paid day off for your birthday
* Cycle to work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
* Flexible working
* Tailored gender affirming care*
*qualifying period/hours required
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