Location: Driffield
Salary: £25,350
Staff Power is recruiting on behalf of our Driffield-based client for a Customer Service Advisor.
As the first point of contact for customers, you'll be responsible for handling sales orders, responding to enquiries, and helping build strong, long-term relationships.
Key Responsibilities
1. Handle incoming and outbound phone calls, emails, and messages
2. Understand customer needs and offer tailored solutions
3. Answer product and company-related queries
4. Share information on new products and promotions
5. Provide quotes and check product availability
6. Maintain customer records on the CRM system
7. Address complaints professionally and escalate when needed
8. Support the wider team with general admin tasks
About You
1. Friendly, confident, and customer-focused
2. Previous experience in a Customer Service or Sales role (ideally in the food service industry)
3. A clear, professional communicator (written and verbal)
4. Organised, accurate, and calm under pressure
5. A team player who takes pride in excellent service
Benefits
1. Salary: £25,350 per year + annual bonus
2. Health & wellbeing programme
3. Free on-site parking
4. Supportive and stable working environment
This is a fantastic opportunity to join a well-established, respected business with long-term career potential.
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