Blue Light Card. Individually great, together unstoppableThe Role and the TeamAt Blue Light Card, we create meaningful digital experiences for the everyday heroes who keep our communities safe, cared for, and thriving. Quality is central to everything we do and as we grow, we're shaping a Quality culture and practice that enables our teams to move faster, safer, and with greater confidence.Were at the very beginning of that journey, and this is an exciting opportunity for a Senior QA Engineer to help shape what quality looks like at BLC. Reporting to the Quality Lead, youll go beyond writing tests, contributing to best practices, fostering a culture of quality, and helping define how we work together across teams.Collaboration is at the heart of our work, we partner closely with the Product team in an agile squad structure, focusing on key outcomes such as share of wallet, personalisation, member growth & engagement, and platform evolution.What Youll DoTake shared ownership of quality within your squads championing member impact and long-term reliabilityCoach & mentor squads and other BLC colleagues to shape their continuous quality mindsetSupport teams by coaching on testing strategy tooling and quality practices to uplift capabilityCollaborate with engineers to build resilient reusable automation frameworks and influence testable architectureLead the design and maintenance of mobile automation tests to ensure our iOS and Android apps are reliable and high qualityCreate and maintain automated tests across mobile,web and backend systems to enable and support delivery confidence at paceDesign clear practical test scenarios that help the squad build shared understanding and strong automated coverageEmbed functional and non-functional testing into CI CD pipelines to ensure consistent quality throughout developmentUse observability and production insights to identify patterns triage issues and drive meaningful improvementsWhat Youll BringA collaborative and supportive mindset enjoying pairing knowledge sharing and uplifting othersConfidence working in agile squads partnering closely with engineers, product and designExperienced with influencing cultural change for quality in a collaborative and inclusive way across the whole systemHands on experience with mobile automation frameworks such as Espresso or XCUITest alongside strong web and API automation capabilityAbility to design thoughtful purposeful test scenarios across mobile web and backend systemsExperience testing responsive websites, native mobile applications, APIs and backend servicesUnderstanding of non-functional testing including performance, usability and observability and how to apply it to drive qualitative insightsAwareness of compliance accessibility and security considerations across platformsCuriosity, openness and a drive to improve how teams build, test and release quality products to our membersOur CultureOur mission is simple make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. Its what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.We dont just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.Were committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we arent able to offer fully remote working.What We OfferHybrid workingand flexible hours35 hour working weekFree parking and EV charging onsite at HQ25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 daysA company bonus schemeYour own Blue Light Card and exclusive access to thousands of discountsGenerous funded BUPA medical insurance covering pre-existing conditionsGroup auto-enrolment pension planEnhanced parental leave and absence leaveHealthcare cashback planEmployee assistance programme (including mental health support) and mental health first aidersGreat social events e.g., festive party, summer party, team socials, sports matchesRegular company-wide recognition events e.g. Monthly Lights Up and The Shine awardsRelaxed dress code and modern office space (games area, chill-out areas, bookclub, free drinks/snacks)Onsite gym at HQ (including access to free HIIT & stretch classes)Strong learning and development culture#LI-HybridRemote Status: hybridLocation 1Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomLocation 2 *(if applicable)24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited Kingdom