ROLE: Soft Services SupervisorHOURS: Monday to Friday, 8:00am - 4:00pmLOCATION: Herts CLCH NHS - Watford - Langley HouseWith on occasion, supporting the Potters Barmunity HospitalWe're looking for a motivated Soft Services Supervisor who will support the delivery services for our Catering and Cleaning teams at Langley House.
Role Responsibilities:
1. Build strong relationships with Clients and Internal teams,
2. Conduct Cleaning and Catering Audits for the site,
3. Monitor performance against SLA's and Cleaning specifications,
4. Schedule team rotas, sick and annual leave cover etc,
5. Ensure service delivery across the contracts aligns withpany policies and procedures (HR, QHSE, RTW, Vetting andpliance),
6. Manage employee wages and ensure Health & safetypliance
Required Qualifications:
7. Previous experience in Soft Services/ Catering / Operations,
8. Knowledge of ‘National Standards for Healthcare Food and Drink',
9. Excellent customer service andmunication skills,
10. Food Hygiene qualification is highly desirable,
11. Supervisory/ Managerial experience,
12. Strong organisation skills and time management,
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#4786055 - Jessica Mercel