A global multi-strategy hedge fund is expanding its trade floor support team in London. This is an office-based role, where you'll support portfolio managers, traders, and executives.
You'll report into the Head of Trade Floor Support, who has more than 20 years of buy-side experience and built the team from the ground up.
Responsibilities:
* Support desktops, virtual desktops (VDIs), mobiles, video conferencing, and market data platforms.
* Troubleshoot and resolve issues across Windows, macOS, Microsoft 365, VMware, Citrix, and Bloomberg.
* Provide VIP support to front-office and senior stakeholders.
* Automate workflows with PowerShell, Splunk, and Power Automate.
* Occasional travel to support global offices and infrastructure build-outs.
Requirements:
* Buy-side experience in a desktop/trade floor support role.
* Experience providing VIP support.
* Confidence with Microsoft and Apple platforms, VMware, Citrix, Intune, Jamf, and Azure.
* Experience with Bloomberg, Refinitiv, or other market data/trading applications.
* Scripting/automation skills (PowerShell, Splunk, or similar).
* Calm under pressure, with a professional approach.
Why join:
* Grow your career at a market-leading hedge fund.
* Work directly with front-office stakeholders.
* Travel internationally to set up new offices.
To learn more, apply now or email me