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Commercial operations specialist

Stoke-on-Trent
Linkster Recruitment
Operations specialist
Posted: 14h ago
Offer description

Commercial Specialist

We are seeking an experienced Commercial Specialist for our esteemed client in the building materials industry, based at their Burton Gateway Industrial Park site.

Position Overview:
Please make an application promptly if you are a good match for this role due to high levels of interest.
Join a dynamic team where your proactive and customer-focused approach will be key. As the main contact for customers during the order process, you will need strong communication skills and the ability to handle high-pressure situations with composure. Adaptability is essential in this fast-paced environment, as is a commitment to driving commercial opportunities and increasing revenue.

Working Environment:

* Full-time position (Monday to Friday)
* Flexible start and finish times available
* 40 hours per week, office-based

Key Responsibilities Commercial Specialist:

* Handle customer enquiries promptly and professionally
* Collaborate with sales teams to grow relationships and sales
* Produce accurate quotes and upsell products to maximise revenue
* Maintain detailed knowledge of flat roof products
* Update ERP & CRM systems efficiently
* Create technical drawings and manage workflow with internal teams
* Participate in meetings and seek customer feedback for improvement
* Contribute to achieving team KPIs

Key Skills and Experience Required Commercial Specialist:

* 3+ years in a customer-focused, fast-paced environment and a similar role
* Strong understanding of the quotation process
* Proficiency in Microsoft Office, especially Excel and Outlook
* Knowledge of Auto-Inventor and CAD software for creating sign-off drawings
* Ability to prioritise and manage multiple tasks
* Previous experience in manufacturing/construction preferred

Benefits:

* Salary: £35,000 - £40,000 per annum, based on experience, plus a 10% performance bonus
* Full-time, permanent role

Linkster are Recruitment Specialists based in Ashby De La Zouch covering the West and East Midlands area across the great historic cities of Birmingham, Derby, Nottingham and Leicester. xxuwjjq We provide temporary, contract and permanent recruitment services across the supply chain sector, from engineering and warehousing, to manufacturing and clerical.

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