Job Description
Receptionist x 2 – Creative Wellness Studio
Location:: Birmingham Studio - onsite
Shift patterns: Monday, Tuesday and Wednesday - 2.30pm - 9.30pm
OR
Wednesday and Thursday - 2.30pm - 9.30pm
Salary dependant on shifts: £17,136 for 3 days work and £11,424 for 2 days
Are you a people person who thrives in a vibrant, customer-facing environment?
A well-established and fast-growing creative wellness studio is looking for an experienced and confident Receptionist to join their front-of-house team. You'll be the first point of contact for members and guests, creating a warm, welcoming experience while keeping operations running smoothly behind the scenes.
This is the perfect opportunity for someone who takes pride in delivering excellent service, enjoys variety in their day-to-day tasks, and is passionate about community, wellbeing, or lifestyle spaces.
🔑 Key Responsibilities
1. Greet all members and visitors with a professional, friendly attitude
2. Manage class bookings, check-ins, and cancellations efficiently
3. Respond to member inquiries via email, in person, and social media
4. Process payments and manage billing queries
5. Troubl...