Catering Assistant Location: Lilleshall National Sports Centre, TF10 9AT Salary: Paying up to £12.21 per hour depending on experience, plus excellent benefits Schedule: Casual – Part-time. Shifts typically 07:00–15:00 or 12:30–20:30, including weekends Ready to impact a better future? As a Catering Assistant in our Citizen Services team, you’ll help deliver a world-class dining experience that makes a positive impact on every customer we serve. You’ll play a key role in creating a welcoming environment, ensuring meals are prepared and served to the highest standards, and supporting the smooth running of our catering operations. Your work will help us provide great service and care for the community that uses our facilities. What you’ll do as a Catering Assistant You’ll be entrusted to: • Serve customers in the dining room with a friendly and professional approach • Prepare and present food to agreed standards • Maintain cleanliness and hygiene across all catering areas • Gather customer feedback to improve service quality • Support colleagues and supervisors with day-to-day catering tasks Does this sound like you? You’ll be a great fit for this role if you have: • Level 2 Food Safety qualification (desirable) • Previous experience in a customer-facing environment (desirable) • A flexible approach to working hours, including weekends • A commitment to delivering excellent service • Strong teamwork and communication skills As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer • Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year) • Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel • Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.