We are looking for a passionate, friendly, customer‑loving Shop Manager for our brand‑new Sutton‑in‑Ashfield shop.
About the Role
As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.
Responsibilities
* Maintain the day‑to‑day operation of the shop
* Plan and manage deliveries and collections
* Operate the agreed stock rotation system and pricing structure
* Ensure an efficient back‑room operation
* Deliver budgeted sales targets and maximise profit
* Provide and promote excellent customer service
* Create a store layout in line with brand guidelines
Qualifications & Experience
* Effective people‑management experience
* Strong organisational and time‑management skills
* Understanding of working with volunteers
* Proven customer‑care skills
* IT skills and experience with online business
* Understanding of financial and numerical information
* Experience in cash handling and online stock control
* Creativity and flair for presenting items
* Ability to keep up with retail trends and take initiative for positive results
Benefits
* Enhanced annual leave, with additional leave added as your service grows
* Option to purchase additional annual leave
* Enhanced sick pay
* Life assurance
* Blue Light Card eligibility and other discount schemes
* A supportive, purpose‑driven team
* Access to the Employee Assistance Programme
Compliance Responsibilities
* Health & Safety and Environment
* Safeguarding
* Data Protection
* Equality, Diversity and Inclusion
* Quality
Legal
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles. Recruitment, employment and development are based on qualifications, experience and competency, eliminating personal bias or prejudice. Staff must commit to safeguarding policies and complete relevant training. A basic DBS check is required.
Apply
Thank you for your interest. If you believe you can meet the above requirements, we look forward to hearing from you.
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