Position Summary
An exciting opportunity has arisen for a well‑motivated individual to join us as a PA/Medical Secretary in the Oncology Department within the Networked Services Division. This part‑time, fixed‑term post is for 15 hours per week, on Monday and Tuesday. The Trust is committed to supporting flexible working agreements.
Key Responsibilities
* Liaise with all Clinical Nurse Specialists in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, placing it in order of priority and acting on matters which can be dealt with without further reference.
* Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
* Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time targets and that office instructions are followed.
* Organise and schedule meetings and maintain an up‑to‑date diary for appointments, meetings and interviews.
* Effectively monitor clinic templates, liaising with clinical team and administration staff to ensure clinic numbers are manageable, escalating to the management team when appropriate.
* Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary.
* Deal with stressful phone calls which can be emotional or abusive and of a sensitive nature from relatives/patients.
* Liaise with internal and external departments to arrange clinical investigations and procedures.
Qualifications and Experience
* Experience of audio typing and copy typing.
* Experience within a healthcare environment with medical secretarial responsibilities and a good knowledge of medical terminology.
* Knowledge of cancer pathways and targets would be beneficial.
* Enthusiastic, flexible, eager to learn and to play an effective part in a busy team environment, working to a high standard and using initiative.
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