Job: Service Coordinator Location: Midsomer Norton, Radstock Hours: Monday to Friday 8.30 – 5.00pm (30 minute lunch) Rate of Pay: £24,960 ( Bonus) My client is a specialist within their field, supplying a national service, fitting, installation and repair of their world-renowned products. Being the UK subsidiary, they offer a complete range of products and this is backed up by comprehensive project management experience, a highly trained technical department and sales team. The Job We have an exciting opportunity for a driven responsible individual who can support, assist and multi-task with ease. This is a varied role and would be ideally suited to an individual who can adapt easily with change, be super organised and enjoys delivering great customer care. This role will provide on-going customer support liaising with technicians ensuring client demands are met within a timely fashion. The Role includes: Logging new service calls/customer liaison via in-house system Daily planning of your allocated service technicians Housekeeping of database, sites, equipment etc Customer Care / Updating on their open/ongoing repairs or orders Liaising with colleagues General administrative duties as required Requirements: Previous experience of working in a varied administrative role in a busy environment A good working knowledge of the MS Excel, Word and Outlook Professional and courteous telephone manner with ability to build strong relationships Good communication and teamworking skills are essential The ability to work in a fast paced environment and meet tight deadlines Highly organised with the ability to prioritise workloads If you would like further information, please contact Lorna on (phone number removed) / (phone number removed) Riverside Recruitment are acting as an employment agency in relation to this vacancy