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Head of key accounts

Sunderland
hays-gcj-v4-pd-online
Posted: 21 September
Offer description

Your newpany

At the Green Energy Advice Bureau (GEAB), we’remitted to powering a greener future. As a leading consultancy in the renewable energy sector, we help businesses navigate the energy market and implement sustainable strategies that drive performance and efficiency. Our mission is to deliver impactful, eco-conscious solutions—and our values are at the heart of everything we do.

Your new role

We’re looking for a strategic and driven Head of Key Accounts to lead our corporate sales division. This is a high-impact role where you’ll shape scalable sales processes, manage key client relationships, and lead a high-performing team to exceed targets and service expectations.Key Responsibilities
1. Sales Strategy & Process Design
2. Develop and implement effective B2B sales strategies.
3. Identify opportunities to enhance sales efficiency and customer experience.
4. Align sales initiatives with broader business goals.
5. Team Leadership & Management
6. Lead and mentor a team managing SLA-driven accounts.
7. Set and monitor KPIs, fostering a culture of accountability and growth.
8. Drive continuous improvement and high performance.
9. Client Relationship Management
10. Manage and grow relationships with high-value corporate clients.
11. Ensure exceptional service delivery and satisfaction.
12. Act as a senior escalation point and strategic advisor.
13. Cross-Functional Collaboration
14. Partner with customer service, operations, and marketing teams.
15. Provide insights to enhance product offerings and service delivery.
16. Leverage ZOHO CRM to manage and track client engagement.

What you'll need to succeed

17. Proven experience in senior sales management within large corporations (energy, utilities, tels, insurance, or B2B services preferred).
18. Track record of designing sales processes and achieving KPIs.
19. Strong leadership and stakeholder management skills.
20. Experience managing SLA-focused teams.
21. Strategic mindset with a hands-on, results-driven approach.
22. Desirable
23. Background in green energy or sustainability.
24. CRM proficiency, especially with ZOHO.
25. Thrives in fast-paced, target-driven environments.


What you'll get in return

26. 25 days annual leave + bank holidays
27. 2-week Christmas shutdown (performance-related)
28. 9am – 5pm working hours
29. Flexible working options
30. Free onsite parking
31. Private medical insurance (self + partner)
32. Home broadband paid
33. Standard pension contributions

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