Overview
An opportunity has arisen for a Right Care Practitioner in the Lewisham Integrated Discharge Team. The Right Care Practitioner will work across community, rehab and inpatient services within the Lewisham Directorate. The primary purpose of this post is to support the Right Care Leads in reducing length of stay within inpatient and complex care services and creating capacity and flow across the whole mental health system. The role requires excellent communication and organisation skills and the ability to work collaboratively with all relevant parties including external agencies. The post holder will support identification of internal and external barriers to flow, record information systematically and escalate accordingly.
To work in collaboration with a broad range of professionals to gain intelligence regarding inpatient demand and anticipated discharges and extended periods of leave. To work closely with ward teams to support staff to be proactive about discharge planning from day one of admission. To be integral to decision-making about patient care and discharge in liaison with all other health professionals. To assist the multidisciplinary team in diffusing difficult situations when discharge plans become complex or there is conflict with the carers / other health professionals and escalate to the Right Care Lead as necessary. To work closely with multi-disciplinary teams to standardise good discharge planning practice throughout the Directorate.
Responsibilities
* Collaborate with health care professionals, patients and carers to ensure appropriate standards of care and communication are met.
* Support advanced planning across seven days and assist with forecasting by ensuring estimated discharge dates are recorded and updated.
* Maintain accurate bed state information in conjunction with inpatient wards and the Acute Referral Centre (ARC), including admissions, discharges, patients on leave or AWOL and anticipated Mental Health Act Assessments and CTO recalls.
* Record patient flow data accurately from daily ward reviews, bed management, DCCM and Right Care Meetings.
* Identify and escalate barriers to discharge to the Right Care Lead and other relevant parties using initiative and sound clinical judgment.
* Provide early warning of patient flow risks, consider potential solutions and take corrective action as appropriate and/or escalate as required.
* Carry out Home Treatment assessments as required to prevent delay in discharge.
Benefits
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of benefits for you and your family. Some of our benefits are highlighted here:
* Generous pay, pensions and leave; a comprehensive pay, pensions and leave package dependent on role and length of service.
* Work-life balance with flexible working and options such as part-time working and job sharing.
* Career development with opportunities to progress through programs such as leadership, mentoring, coaching, positive people management, collective leadership and other talent programmes.
* Car lease: competitive deals to lease cars.
* Accommodation: eligible staff benefit from keyworker housing on selected sites.
* NHS discounts: discounts up to 10% from a variety of well-known retail brands.
For a full list of our benefits please visit: https://www.slam.nhs.uk/media/421262/Working%20at%20SLaM.pdf
To communicate with all members of the multidisciplinary team when a concern is raised regarding a patient’s discharge, escalating to the Right Care Lead as necessary. To ensure good communication with patients and carers about plans for discharge. To be a visible presence on the inpatient wards to follow through with actions. To liaise on a daily basis with the inpatient wards to understand any plans for movement, i.e., section 17 leave or discharge. To work collaboratively with health care professionals, patients and carers to ensure appropriate standards of care and communication are met. To support forecasting and 7-day planning. To carry out discharge-related duties including bed state accuracy and escalation of barriers as required.
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