Overview
The Role
We re looking for a proactive and driven National Account Executive to play a pivotal role in supporting our client s National Account Managers and ensuring their biggest clients receive first-class service. This is an internal role that combines relationship-building, opportunity-hunting and smart problem-solving.
You ll be working closely with key decision-makers across major corporate accounts, building strong connections, discovering opportunities and helping to put winning strategies into action. Think of yourself as the driving force behind client growth and retention keeping accounts on track, spotting gaps and ensuring every interaction leaves a positive impression.
What s In It For You:
* Competitive salary plus bonus scheme.
* 33 days annual leave (including bank holidays).
* Attractive benefits package.
* The chance to learn from experienced account managers and develop your own skills.
* Opportunities to take on added responsibility, including diary management, planning, and helping shape client meetings.
What You ll Be Doing:
* Support National Account Managers in day-to-day management of high-value clients, ensuring exceptional service and smooth delivery.
* Build rapport with order placers and new contacts, strengthening client relationships.
* Identify and track opportunities for growth within accounts, keeping the CRM up to date.
* Run gap analysis reports, spot where we ve lost ground, and create action plans to win business back.
* Manage your own pipeline of opportunities and follow through with persistence.
* Collaborate with internal teams (customer experience, operations, marketing, finance) to make sure client needs are met.
* Assist in preparing proposals, presentations, and reports for client meetings.
* Ensure all interactions are professional, respectful, and client focused.
* Regularly check in with your National Account Manager to align on priorities and pipeline progress.
What We re Looking For:
* 2+ years experience in sales support, account management, or customer service (working with corporate accounts is a plus).
* Confident using Microsoft Office and CRM platforms (e.g., Salesforce, HubSpot).
* A strong communicator with excellent listening and questioning skills.
* Self-motivated, enthusiastic, and committed to hitting daily and weekly goals.
* Comfortable managing medium call volumes the phone is your secret weapon.
* Organised, reliable, and able to balance multiple priorities.
* A team player with an "A-player" attitude driven, positive, and results-focused.
What Success Looks Like:
* 5 hours of client call time per week (around 1 hour a day).
* 10 meaningful sales interactions per day.
* At least 5 new opportunities added to the pipeline weekly.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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