We have an exciting opportunity Enterprise Services Principal Administrator (Collaboration) to join our IT team here at Harrods. You will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey.
About the Role
The Enterprise Services Principal Administrator (Identity) will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey. This will cover both our current on‑premises data centres and driving our move to the cloud as part of our cloud strategy.
This role will be key in delivering our infrastructure transformation over the next 3–5 years and will be responsible for building, supporting, and delivering the platform that will be at the core of Harrods IT going forward.
About You
Our ideal candidate will be a technical leader across IT Infrastructure (IaC covering Ansible, Terraform, GitLab, Kubernetes, Entra, AD, VCF and Azure Infrastructure), who demonstrates clear leadership in infrastructure transformation with a strong focus on delivery and optimisation.
It is important that you have detailed knowledge of Infrastructure Automation and Orchestration (Ansible, Terraform, GitLab) and strong technical knowledge of Ubuntu, Red Hat, VMWare VCF, Data Centre, Enterprise networking, WAN/LAN/WLAN, Routing, Firewall, IDS/IPS, WAN optimisation, ZTNA services, and Load Balancing.
You will also have the following:
* Experience with Azure, Entra, and Active Directory.
* AWS e‑mail services.
* Experience managing Atlassian Confluence and Atlassian Jira.
* Solid understanding of governance policies, and experience implementing and designing policies.
* Strong ability to influence and negotiate.
Benefits
We offer a friendly environment that inspires your best work, abundant opportunities, and support to build an exceptional career across the varied specialisms of our business.
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