Job Title: Concession Manager
Location: Selfridges Manchester Exchange
Reports To: Retail Manager
Company: Longchamp, based in Paris, a reputable family business known for fashion and leather goods with a presence in over 25 countries and more than 3,500 employees.
Job Description: Responsible for managing the concession, ensuring excellent customer experience, achieving sales targets, team leadership, administrative tasks, and maintaining store standards.
Responsibilities include:
* Enforcing company procedures to deliver superior customer service
* Setting and monitoring sales and performance targets
* Implementing corrective measures to boost sales
* Developing clienteling strategies to build a high-quality customer portfolio
* Optimising retail space and visual merchandising
* Managing team performance, conducting meetings, and coaching staff
* Handling administrative duties such as stock management, reporting, and store operations
Additional Benefits: Performance bonuses, pension contributions, holiday allowance, private health cover, enhanced maternity/paternity/adoption pay.
Longchamp values diversity and promotes an inclusive work environment, focusing on equal employment opportunities.
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