Your new company Hays are recruiting for an established organisation operating within the surveying, construction, and consultancy sectors who are seeking a dynamic Head of Operations. The company has experienced sustained growth and now requires a senior leader to ensure day‑to‑day operations run seamlessly while supporting wider strategic objectives.This role is critical in connecting strategic planning with operational delivery, optimising processes, and ensuring resources are effectively deployed across the organisation. The successful candidate will bring strong leadership skills, excellent financial and commercial acumen, and a proven background in operational management within a relevant industry. This role is a hybrid role based in Salford Quays, Manchester. Your new role Develop, implement, and oversee operational strategies aligned to business objectives. Manage and continuously improve daily operations across multi‑disciplinary teams. Monitor and manage operational budgets, analyse financial data, and ensure cost‑effective resource allocation. Lead, mentor, and motivate teams, promoting a culture of accountability, high performance, and continuous improvement. Identify operational risks and develop risk‑mitigation strategies to maintain compliance with legislation, industry standards, and quality frameworks. Build strong internal and external relationships including project leads, supply-cha...