Part-Time Customer Service Assistant, Birmingham, B4
Temporary Ongoing - GBP11.44 per hour - Weekly Pay - Immediate Start
24 hours/3 days a week on a rotating schedule, including weekends
Great opportunity to join a dynamic team at a bustling student accommodation in Birmingham. We are seeking a proactive and motivated Customer Service Assistant with excellent front of house skills to provide exceptional support and service to our residents.
Key Responsibilities:
* Respond to and resolve student inquiries
* Manage incoming deliveries
* Process rent payments
* Provide reception and customer service assistance
* Maintain and update IT systems
* Support the Manager in all areas, including marketing and sales
* Prepare reports and documentation
* Participate in face-to-face marketing activities
* Conduct room inspections
Qualifications and Experience:
* Proven Customer Service, Front of House or Reception experience
* Hotel experience would be an advantage
* Friendly and approachable demeanour
* Strong problem-solving skills
* Ability to take initiative
* Skilled in handling sensitive issues
* Team player with a positive attitude
* Proficient in IT
Apply now for immediate consideration.
(Ritz Rec Emp Bus)
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