ROLE: Order Processing Administrator
JOB TYPE: Temporary (in office)
LOCATION: Crawley
HRS: Monday to Friday (08:30 – 17:30)
Key Responsibilities:
Prepare and issue accurate customer quotations based on pricing, availability, and specifications
Generate and process purchase orders (POs) in line with company procedures
Review and verify order details to ensure accuracy and completeness
Coordinate and pick orders, ensuring correct items and quantities are prepared for dispatch
Pack and label orders appropriately for shipment
Arrange shipments and liaise with shipping couriers to ensure timely delivery
Track shipments and proactively resolve delivery issues or delays
Maintain accurate records of orders, inventory, and shipping documentation
Communicate with internal teams (sales, warehouse, procurement) to ensure smooth order processing
Provide customer updates regarding order status, shipping timelines, and any issues
Skills and Qualifications:
Previous experience in order processing, administration, or logistics preferred
Strong attention to detail and accuracy
Excellent organizational and time management skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office
Good communication and problem-solving skills
Ability to work independently and as part of a small team