Job Opportunity: General Manager at Potters Arms, Harlow
Salary: £42,000 - £47,000
Offering more than just a great career opportunity, this role begins with the very best induction training. The salary can go up to £47,000, with great discounts, benefits, and the chance to earn a bonus of 50% of your annual salary.
Reporting to the Regional Operations Manager, our General Managers play a pivotal role in the success of the business. It’s about creating a winning team and delivering the best service to our guests.
Key Responsibilities:
1. Recruit, onboard, and induct new team members.
2. Inspire, develop, and lead your management and team members, ensuring great retention.
3. Maximise revenue opportunities through analysing sales figures and effective forecasting.
4. Manage all controllable costs and site P&L effectively.
5. Support the Regional Operations Manager in delivering long-term business goals and high performance.
6. Ensure all health and safety measures are met to the highest standards.
7. Drive sales and revenue, using guest feedback proactively to maximise performance.
8. Champion change and implement innovative ideas with the team.
Ideally, you come from a high-volume, guest-facing leadership role with experience in a branded environment. You should have a passion for delivering excellent service, be a team player, and share our vision for creating memorable moments for guests and teams alike.
We believe everyone is unique, and we are committed to being an inclusive organisation that values diversity. We strongly encourage applications from under-represented groups such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community. We are happy to discuss workplace adjustments, part-time, and flexible working arrangements.
Job ref: 66277-4492
Advertised: 02 May 2025
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