STORE MANAGER – YORK FLAGSHIP STORE
Full-Time | 40+ Hours | 5 Days Over 7 (Includes Weekends)
York City Centre
Are you ready to lead something truly magical?
Join one of Yorkshire's most loved independent brands and take the reins of our bustling York Flagship Store – the crown jewel of The Yorkshire Soap Company.
We're looking for a passionate, commercially savvy Store Manager who can combine the sparkle of outstanding customer service with the structure and strength of solid retail leadership. This isn't just any store manager role – it's your chance to make your mark in a business that values creativity, quality, and people above all.
What Makes This Role Special?
At The Yorkshire Soap Company, we do things differently. Our stores are immersive theatrical experiences – filled with colour, fragrance, and a sense of magic that brings customers joy. As Store Manager, you'll be the heartbeat of our York store, setting the tone for the team, the shop floor, and our customers' experience.
You'll have the freedom to lead your team with vision, flair, and purpose, and in return we'll give you a supportive, progressive environment where your ideas matter and your efforts are recognised.
What We're Looking For:
We want someone with:
* Proven experience in retail management
* A natural ability to lead and inspire a team
* A sharp commercial focus and results-driven mindset
* A passion for beautiful visual presentation and exceptional service
* Strong organisational and time management skills
* A genuine love for people, storytelling, and all things Yorkshire
Your Day-to-Day:
* Lead and motivate your team to deliver extraordinary customer experiences
* Drive performance and meet sales and service KPIs
* Manage all aspects of store operations – from stock and staffing to safety and standards
* Handle rotas, recruitment, coaching, and team development
* Oversee financial and admin responsibilities – including payroll, budgets, and reporting
* Maintain a high level of visual merchandising that reflects our brand's charm and quality
Why You'll Love Working With Us:
* A Proud Yorkshire Brand
Our roots are local, our hearts are big, and our ambition is growing. Join a business that celebrates Yorkshire charm in every handmade product.
* Unforgettable Service
We don't just sell soap – we create magical moments. You'll be at the centre of that experience.
* A Creative, People-First Culture
Bring your personality, your ideas, and your passion – we welcome them all.
* Room to Grow
With our growth plan in place, there are real opportunities to build a career here.
* A Beautiful Place to Work
Our stores are like theatre stages – each one a visual, fragrant, sensory delight.
Sound like your kind of place?
Apply now and let's start a conversation. We can't wait to meet someone who's ready to lead our flagship store into its next exciting chapter.
Job Type: Full-time
Pay: From £35,000.00 per year
Benefits:
* Employee discount
Work Location: In person