Director of Quality Improvement & Compliance
Salary: £50,285 per year
Hours: 35 hours per week (compressed hours and flexible working considered)
Location: Home‑based with travel across the UK
Contract: Permanent
Make a national impact in a senior, values‑led leadership role.
Not For Profit People are partnering to recruit an exceptional Director of Quality Improvement and Compliance, a pivotal senior leadership position at a time of exciting organisational development.
Reporting directly to the CEO, you will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements.
The Role
As Director of Quality Improvement and Compliance, you will:
* Provide strategic leadership on quality improvement, compliance and continuous improvement across services and estates
* Have full policy oversight, hold senior accountability for safeguarding governance, complaints handling and assurance frameworks
* Lead audit, inspection and review activity to ensure consistently high standards and strong regulatory outcomes
* Embed a culture of learning, quality and continuous improvement across multi‑site services
* Oversee property compliance, health & safety and estates management
* Use data, insight and digital systems to drive performance, manage risk and support innovation
* Act as the organisation’s senior lead with regulators, inspectors and professional bodies
* Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
* Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a values‑led leader with a strong background in regulated services and a passion for quality, safeguarding and continuous improvement.
You will bring:
* Senior leadership experience within supported housing, homelessness or a closely related regulated sector
* Proven success leading multi‑site services and senior operational leaders
* Strong track record in quality improvement, safeguarding, compliance and inspection readiness
* Sound financial and commercial awareness, including managing significant budgets and resources
* Lean Six Sigma qualification (or equivalent experience in continuous improvement methodologies)
* Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also demonstrate:
* Strategic thinking with the ability to translate vision into practical delivery
* A collaborative, visible and approachable leadership style
* Integrity, humility and purpose
* A commitment to co‑production, continuous learning and innovation
* Excellent communication, influencing and relationship‑building skills
Benefits
The charity offers a supportive, engaging working environment with:
* 25 days annual leave plus Bank Holidays (pro rata)
* Birthday leave after one year
* Additional leave for long‑term service
* Company pension scheme
* Flexible working arrangements
* Commitment to wellbeing, including signing the Menopause Workplace Pledge
Safeguarding & Equality
The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All appointments are subject to satisfactory references and an enhanced DBS check (funded by the charity). Applications from all backgrounds are warmly encouraged.
To discuss this role in more detail please contact Hannah at Not For Profit People.