Employer: mhs homes
Close date: Sunday 10/05/2026
Putting customers first is at the heart of everything we do at mhs homes. As our Customer Experience Coordinator, you’ll play a vital role in being the voice of our customers — ensuring every piece of feedback helps us improve services and deliver an outstanding customer journey. We are formalising our centralised approach to handling complaints and are looking for someone who can confidently triage complaints, service requests, manage MP and Councillor enquiries, and support a range of customer‑feedback activities.
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