Job Description
Facilities Manager
* Location: Isle of Wight
* Job Type: Full-time
* Reporting to: Regional Facilities Manager
Join our Clients team who are dedicated to creating unforgettable learning and adventure experiences that significantly impact the lives of young people. As a Facilities Manager, you will support the General Manager by overseeing site Facilities Management, including maintenance and cleanliness for both guests and colleagues. This role involves line management of Facilities Operatives & Housekeepers, managing on-site contractors, and ensuring exemplary customer service through strategic refurbishments and compliance with statutory regulations.
Day-to-day of the role:
* Deliver a high-quality, fun, and safe guest experience, maintaining the highest standards of safety and cleanliness across all areas.
* Manage guest queries and asset-related issues, ensuring the cleanliness and maintenance of rooms.
* Coordinate timely, on-site maintenance works with minimal disruption to guests, ensuring safety and readiness of activity bases.
* Implement policies, services, and standards developed by the support centre to maintain high standards of site presentation.
* Oversee daily housekeeping activities, ensuring efficiency and adherence to guest itineraries and special requests.
* Ensure facilities operations comply with statutory laws, regulations, and company policies.
* Lead the Facilities Team on-site to develop a positive culture and ‘Team’ ethos.
* Manage operations of the Facilities team, including Maintenance, Housekeeping & Activities.
* Monitor and report performance to the Regional Facilities team and contribute to senior leadership activities.
Required Skills & Qualifications:
* Experience of delivering a quality FM service
* Proven experience in line management, coaching, and mentoring.
* Experience in managing employee relation and welfare issues.
* First Aid Training and soft and hard FM experience in a similar environment.
* Risk management skills and Mechanical and Electrical experience or qualifications are desirable.
* IT literate in a range of MS Office applications (Word, Excel, CAFM).
* Full UK Driver's licence and Enhanced DBS check are essential.
Benefits:
* Opportunity to be part of a team that values teamwork, quality, safety, respect, inclusivity, and fun.
* Active participation in the company's Environmental & Social Governance strategy.
* Support for professional development and access to training resources.
* Competitive salary and benefits package.
To apply for this Facilities Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.