Network manager

Network Manager (Onboarding Specialist)

Birmingham/South
Up to £42k

My client is seeking a Network Manager (Onboarding Specialist) to join their Service Delivery team. This role combines technical leadership with people engagement, supporting the education sector as Schools and Trusts transition into the companys services. The successful candidate will oversee the onboarding process, ensuring IT infrastructure is configured effectively and schools feel confident in their partnership with the organisation.

This is a dynamic role where you will act as both a technical expert and a relationship builder, managing networks, leading onboarding projects, and delivering an exceptional customer experience. Regular travel across Birmingham/South and flexibility is essential.

Key Responsibilities

1. Lead and manage onboarding projects for new schools and Trusts, ensuring a smooth, professional transition into the companys services.
2. Act as the main technical contact during onboarding, overseeing infrastructure setup and ensuring networks are configured to best practice.
3. Coordinate with technical teams to deliver seamless service handover and ongoing support.