TimeEdit Consultant, Higher Education, Timetabling Consultant, Timetabling Manager, Celcat, Scientia, Functionality, Requirement, best Practice, SQL, XML, UML
My leading client is looking for Timetabling Implementation Consultant (H/E Software Support Specialsit) who can provide systems administration and management, along with specialist third line support for corporate applications in a dedicated product portfolio to ensure there is a successful implementation on the software into the business.
Technical Expertise & Systems Management
Deep knowledge of TimeEdit, Celcat, Scientia, or similar timetabling and scheduling systems.
Systems administration and third-line support for corporate applications.
Planning and executing upgrades, ensuring data integrity and smooth integration with related systems.
Line management of application specialists and support analysts.
Prioritization of workloads, ensuring service levels are met.
Oversight of support efforts and ensuring adherence to best practices.
Essential Knowledge & Skills
In-depth understanding of relational databases and application management lifecycles.
Broad knowledge of IT systems, software, and data analysis.
Strong people management and mentoring skills.
Excellent documentation, communication, and relationship-building abilities.
Proven problem-solving and prioritisation skills with a structured and organised approach.
Knowledge of SQL, XML, UML, and Service Desk/Change Management toolsets.
Understanding of higher education business processes and systems.
Familiarity with software development lifecycles (Agile or Waterfall).
Training & Documentation
Advising users and maintaining up-to-date operational and training documentation.
Supporting service transition and change management processes.
If this role sounds of interest please send me your cv asap as this is a urgent role with an immediate start