About Queensway
Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate which we develop into operating businesses in the hospitality sector, including coffee shops, hotels, residential properties, and a members' club. Our brands include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.
With our entrepreneurial approach and extensive network, we respond to opportunities and drive growth. At Queensway, we value agility and experience in real estate development, transforming assets operated by skilled teams across the UK, Europe, and East Africa.
About Point A
At Point A, we are defined by our mindset, not the market. We believe in thinking differently, innovating, and challenging industry leaders with our brand, products, and service. We are thoughtful, humble, honest, and committed to heartfelt hospitality for all guests, regardless of budget. Since 2017, this approach has made us a successful hotel brand, and we seek passionate individuals to help us continue this journey.
The Role
We are seeking a Receptionist/Host to support our team and guests at Point A Hotel Edinburgh Haymarket. The primary focus is to ensure every guest has an unforgettable experience.
Key requirements:
* Excellent customer service and problem-solving skills
* Auditing and banking end-of-shift reconciliations
* Supporting other teams and ensuring effective shift handovers
* Passion for service and delivering memorable experiences
* Positive attitude and motivation
* Desire for personal development
* Kindness, honesty, and community care
* Good industry understanding and a drive for excellence
* Imagination and ability to maximize business potential
Must have the right to work in the UK.
We offer:
* Attractive salary, 40-hour weekly contract
* Queensway Reward & Recognition Scheme
* Annual Awards Ceremony in London
* Supportive and friendly work environment
* Professional development and career growth
* Opportunities across the group, including coffee houses and support offices
* Team building activities and social events
* Friends and Family Rates at our properties
* 28 days of annual leave (pro-rata)
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