Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job To provide case and technical support to the Data Privacy and Evidence Gatherer teams to ensure timely and accurate information provision by the team. Work in close partnership with key internal and external stakeholders to meet their data and information needs. To provide additional support within the Data Privacy team and gain experience in all areas covered. Your main responsibilities will be: To deal with internal and external Subject Access Requests, from the initial request to the conclusion of the case. To assist with case management of the Evidence Gatherers criminal cases and become the subject matter expert for the Digital Evidence Management System (DEMS), tracking DEMS requests and updating Officers when the CCTV is ready for collection To respond to any queries from the BTP in relation to CCTV requests. To assist with Fault Finding Cameras within the SWR network To work alongside the Evidence Gatherers, gaining a better understanding of their role and assisting with cases where required. Assist the Evidence Gatherers with tasks such as viewing and downloading internal requests and preparing evidential packs for the investigating manager. To be competent with all the systems the Evidence Gatherers as well as the ability to follow the correct procedures. To actively take part in meetings to build relationships with relevant stakeholders, including with the DfTO and other TOCs, taking minutes and recording actions as required. Escalate and seek the advice of the DCO for any complex requests, and make the Security Department aware of any cases that could reputationally and /or financially affect SWR. To produce reports as requested by the team and other key internal and external stakeholders, including the tracking of CCTV request volumes and other information. To assist with any other administration duties as required by the department. You'll need to be: The post holder will have a basic understanding of the Data Protection regulations. The post holder must be conversant with Windows, Excel and Microsoft Office packages The post holder must be able to build strong working relationships across the business along with external stakeholders The post holder must have a high level of discretion when dealing with fatalities and data subject access requests. The post holder must be able to travel to Wimbledon on regular basis. The post holder must be able to adapt to new technologies quickly. Working pattern Monday to Friday office hours The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme Please note if invited for interview your interview date may be 15 August or 18 August in London. We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply. https://exceptionalindividuals.com/neurodiversity/ https://www.healthassured.org/blog/neurodiversity/