Job Description
ROLE: Customer Account Manager
HOURS: 08:30-17:00 Monday - Friday, Permanent Role
SALARY: £26,000 - £28,000 dependent on skills and experience
BASE: Penny Emma Way Site, Sutton in Ashfield, NG17 5FA
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for individuals who share our values.
Key Responsibilities:
1. Manage customer accounts effectively to ensure satisfaction and retention.
2. Develop and maintain strong relationships with customers.
3. Provide product knowledge and support to customers.
4. Handle customer inquiries and resolve issues promptly.
5. Collaborate with internal teams to meet customer needs.
Minimum Requirements:
1. Proven experience in account management or customer service.
2. Excellent communication and interpersonal skills.
3. Strong problem-solving abilities.
4. Ability to work in a team and independently.
5. Knowledge of the building industry is a plus.
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