About The Role
We are looking for a Receptionist to join our growing team at the Devon Out of Hours (OOH) service on a part-time basis across Out of Hours shifts.
The Devon OOH service provides advice, information, and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.
The OOH service operates across various locations within Devon, so occasional travel will be required. However, your main base will be in our office in Exeter.
Salary ranges from £12.21 to £18.33 depending on the shift, with an average of 18 hours per week.
What you'll be doing
Supporting the Operations Manager in the running of Practice Plus Group’s services throughout Devon OOH, especially at our Exeter sites.
Your responsibilities include:
* Ensuring the delivery of high-quality service for Practice Plus Group patients by utilizing resources effectively.
* Monitoring and evaluating the performance of operational staff through regular audits.
* Assisting with the recruitment, selection, and training of new operational staff.
* Providing the Operations Manager with reports as needed.
This is a bank role offering flexibility. As an OOH service, you will be required to work unsociable hours.
What we’ll look for in you
Minimum requirements for consideration include:
* Previous experience as a receptionist and/or a strong administrative background.
* A good standard of education.
* Experience in problem-solving and troubleshooting.
* The ability to make decisions under pressure.
* Good knowledge of the local area and map reading skills.
* A full UK driving license and access to a vehicle.
Preferred but not essential:
* Experience in the healthcare industry, ideally within a GP Surgery or OOH Service.
* Experience supervising staff.
* Skills in data interpretation and analysis.
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