Under limited direction, provide administrative support to the Global Co-Head of Real Estate and two Directors in the Real Estate team. Duties are complex and highly confidential in nature requiring a great use of discretion. The role will include extensive client interaction and liaison at CEO / Chairman level as well as regular contact and communication with high-level management both within Citi and externally.
Responsibilities:
1. Complex calendar management using own initiative and exercising own judgement
2. Screen calls/incoming mail – be an effective gatekeeper; take messages efficiently and accurately
3. Monitor and ensure implementation of company policy
4. Compose and prepare internal/external correspondence in addition to maintaining, answering and routing correspondence not requiring manager’s attention
5. Coordinate all aspects of executive level manager appointments, meetings, receptions and conference/video calls
6. Assist with creation / modification of presentations, spreadsheets and other various documents
7. Collation and preparation of expense receipts and supporting documentation for Mumbai team processing
8. Coordinate travel arrangements, understanding executive’s travel preferences and needs, using initiative in managing itinerary times and costings. Arrangement of Visas where required.
9. Create and maintain correspondence and record files
10. Assist and fill in for other support staff
11. Train, coach or guide other administrative staff where required
12. Assist with any other ad hoc reports and special projects as required
13. Run and review weekly and monthly client tracking reports on internal reporting systems ensuring deadlines are met
14. Assist in organising group morale events and franchise parties
15. Assist with Client events where required
16. Enter and manage client meetings via internal CRM application
17. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
18. May prepare and review materials and correspondence for meetings
19. Prepares, reconciles and tracks expense reports
Development Value:
20. Exposure to CEO / Chairman level clients
21. Opportunity to work in a complex and fast-paced banking environment
22. Insight into the day-to-day operations within the Investment Bank
23. Opportunity to build up own network within the industry
Skills:
24. Highly proficient in MS Office applications, including use of Outlook as a business tool
25. Strong IT skills; experience of internal Citigroup applications an advantage
26. Strong interpersonal and organizational skills
27. Consistently demonstrates clear and concise written and verbal communications skills.
28. Attention to detail
29. Ability to multitask effectively and efficiently and meet all expected deadlines
30. Ability to take unexpected eventualities in their stride, and to cope well under pressure
31. Self-motivated and detail oriented
32. Excellent organisational skills, with strong background in managing multiple priorities
Competencies:
33. Superior time management: ability to prioritise tasks and work to tight deadlines, at times under pressure
34. Flexibility of approach, together with a ‘can-do’ attitude, is key
35. Strong interpersonal skills, to create and maintain effective relationships with internal and external stakeholders
36. Characteristics: enthusiasm, “can do” attitude, self-confidence, resilience, drive, sound judgment, adaptability, creativity, initiative, reliability, risk awareness, team playing
Qualifications:
37. Significant experience at senior level within a corporate environment, ideally within IB
38. Degree level qualification an advantage
39. Professional secretarial qualifications advantageous
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Job Family Group:
Business Strategy, Management & Administration
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Job Family:
Administrative Support
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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