Role Overview
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organization. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success., We're looking for two people who can help us deliver some really exciting transformation activity in Bolton, as part of a small and friendly team. Our Transformation Strategy sets our plans out in more detail, and is evolving continuously. If you have experience of delivering change, strong project management skills and a desire to improve services for our customers, then this could be the role for you. There will be lots of opportunities to learn and develop your experience, working with a Senior Change Manager. The two roles we're filling will both be supporting our Corporate Support Services transformation priority.
One role will focus on our Workforce Programme until it concludes, as well as supporting our Human Resources, Organisational Development and Health & Safety transformation and this is a two-year fixed term contract.
The second role will support a range of other transformation priorities, including Exchequer Service and Finance, and is a 12-month fixed term contract, due to the secondment of a team member into a promotional opportunity.
If your experience and skills sound like a good match, please apply no later than Sunday 12th April, providing your Curriculum Vitae (CV) and a covering letter of no more than 2 sides of A4, answering the following questions:
Describe a specific instance where you analysed a complex problem and made a recommendation. Include what data or evidence you used, how you structured your analysis, what you recommended and why, and what happened as a result.
Give us an example of a service improvement you have personally delivered. Set out the service and problem, your specific role, the approach or methodology used, and the outcomes you achieved.
You should refer to the person specification for this role when considering your answers.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
You’ll need demonstrable experience of using a range of review and continuous improvement methodologies to help us improve our services with the customer in mind. You’ll need to evidence an ability to communicate and engage effectively with multiple stakeholders at different levels, achieving positive outcomes and progress at pace. And you’ll need to be organised and able to keep things on track in an environment that's constantly changing. You’ll be directly collaborating with each other and the wider team to ensure that our work is joined up and successful.
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
Bolton is a great place to work. We are a welcoming organization that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
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