At Lineage, helping to feed the world is more than a job - its a purpose we live every day. Lineage is the worlds largest and most innovative provider of temperature-controlled logistics solutions; with +20,000 colleagues globally.
We are looking to hire an operational specialist in Office to work across our network of sites in Europe.
Our Special Operations teams play a key role in implementing Lineages preferred warehouse management systems and processes. The team is made up of experienced managers and capability leads who analyse operational workflows in detail and collaborate closely with warehouse operations, project management, and IT. Together, they ensure the successful rollout and integration of Lineages warehouse management solutions across our network.
Working within a high performing team of specialists; you will be an expert in office; and you will use your expertise to support the warehouse operation onsite by developing and delivering training; and helping to stabilise the new warehouse solution.
The role can be based anywhere in the UK; regular travel to our locations across the UK should be expected. Some travel to the US/Europe for training and learning may be required.
Responsibilities
* The Capability Lead Stock/Office will need to be the subject matter expert (SME) in all things relating to stock, office admin, KPIs and order processing in an 3PL environment.
* Work with the onsite teams to audit the existing stock integrity and accuracy of stock on our systems alongside the procedures in place and help implement recommendations.
* Create stock office admin standard work instructions and procedures ensuring consistency across office operations.
* Devise the training plan and ensure it is adhered to ensure timescales are met in relation to Go Live.
* Work as part of a team with the warehouse and inventory capability leads to ensure findings are shared, documented and actioned.
* Responsible for on site training in advance of and critically during go-live ensuring site independence and adherence to process.
* Reviewing existing KPIs and ensuring that Customer requirements are exceeded during the conversion process.
* Due to the nature of the business at times you will be required to support ongoing operations as needed.
Key requirements for the position
* Detailed knowledge of order entry/receipt process
* Ability to troubleshoot customer master setups
* Expert understanding of drivers of shortages and discrepancies in order processing, inventory controls and stock availability
* Proven track record of making office operations run efficiently
* Can set up all aspects of billing
* At least 5 years experience as a Stock Office expert
* Has a passion for training people and be able to adapt to meet the needs of the group
* Experience in implementations within the stock office of a 3PL environment
* Excellent interpersonal skills
* Advanced IT skills
* The ability to travel and work away from home for extended periods of time, especially in the run up to Go Live
Whats in it for me?
This is great opportunity to support a fast-growing business drive continuous improvement and in a short space of time get exposure to transforming the way warehouses operate.
Many team members will be promoted into senior roles in the business - such as operational/general manager positions.
We will support you to lead in accordance with our values which are: Safe, Trust, Respect, Innovation, Bold and Servant Leadership. Servant leadership means that we like to look at a leadership pyramid as inverted, leaders are there to clear the path to success for colleagues; this is a great way to lead and be led.
The role also includes a competitive starting salary, inconvenience allowance, company car and other benefits.
Job Reference: INDUK
J-18808-Ljbffr