Join to apply for the Part Time Veterinary Receptionist role at DNA Vetcare Ltd
About The Role Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in Chessington, London? Look no further! Here at Chessington Veterinary Surgery, we are looking for a dedicated individual to join our incredible team as a Veterinary Receptionist. Our practice is renowned for delivering exceptional care and service to our clients lovely pets. We pride ourselves on our commitment to providing the very best veterinary care while creating a warm and welcoming environment for our teams, our patients and their owners.
As a Veterinary Receptionist, you'll be the first point of contact for our clients, you'll be the friendly face and the first person our clients see when they walk through our doors, greeting clients with a smile and giving their pets a good old fuss! You'll assist them with scheduling appointments, answering inquiries and providing general support. This is a part time position with hours to be discussed with 1:3 Saturday mornings.
Your day at Chessington Veterinary Surgery could include:
* Welcoming clients and their pets upon arrival
* Book appointments and arrivals on the RX Works diary
* Help to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment Booking in follow up appointments for the pet once they have left their initial consultation
* Help the Vet and Nurse team with queries
* Being responsible for paperwork being scanned onto pets digital records
* Liaison with clients regarding queries for appointment booking and medication collection
* Ordering food and medication
* Taking payment immediately after treatment of the pet 0% finance application processing for those clients wanting to spread the cost of payment for larger operations
* Managing an extremely busy reception desk with efficiency and professionalism
About You Ideally you will have:
* Previous Experience working as a Veterinary Receptionist or in a similar customer-facing role within the Veterinary or Medical Industry
* Exceptional communication and interpersonal skills Strong organisational abilities and be able to multitask in a fast-paced environment
* A genuine love for animals and a commitment to delivering outstanding client service
* Be proficient in computer systems and software.
About Us DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. Dane and Alan have taken their years of experience working in numerous high quality practices, to provide exceptional vet care across London and Kent.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a work environment that is free from discrimination and harassment, and where all employees are treated with dignity and respect.
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