Service Engineer Location:
Bedfordshire (Field-based with travel) Salary:
£35,000 – £45,000
(DOE) Hours:
Monday – Thursday: 08:00 – 17:00 (30 min lunch) Friday: 08:00 – 13:00 (30 min lunch) Overtime required when travelling to/from customer sites
The Opportunity A growing and innovative engineering business is looking to recruit a Service Engineer to support an expanding customer base and increasingly bespoke machinery. This is a varied, hands-on role involving installation, commissioning, servicing, and technical support of advanced machinery both on-site and remotely.
Key Responsibilities Attend customer sites for installation, commissioning, servicing, and breakdown support Carry out fault finding, diagnostics, and repairs on mechanical and electrical systems Commission and modify software for machine and production line integration Provide remote diagnostics and technical support for customers Deliver customer training on installed equipment Respond to technical queries via phone and email Log and manage service, spares, and installation enquiries within internal systems Work closely with internal teams to ensure timely resolution of customer issues Support spare parts processes, including liaising with internal teams for quotations Complete documentation such as test plans and validation records Collaborate with engineering teams to resolve design or build-related issues Skills & Experience Essential Recognised qualification in Electrical, Electronic or Control Engineering (e.g. BTEC, HNC or equivalent) Strong mechanical and electrical engineering background Electrical certification for working with 3-phase systems Minimum 5 years’ experience servicing and fault finding on machinery Experience with PLC programming (e.g. Siemens and/or Allen Bradley – basic level) Strong problem-solving and diagnostic skills Proficient in Microsoft Office Ability to work effectively both independently and as part of a team Desirable Degree in Electrical or related Engineering discipline Chartered status (or working towards it) Experience installing or commissioning industrial/packaging machinery Experience with full production line commissioning Knowledge of validation processes and documentation Personal Attributes Excellent communication and customer-facing skills Self-motivated with a proactive approach Able to work under pressure and meet deadlines Willingness to travel within the UK and internationally Valid passport required Additional Information This is a dynamic, field-based role within a growing organisation, offering exposure to a wide range of engineering challenges and customer environments. Flexibility is key, as responsibilities may vary in line with business needs.
Interested? Please click apply.