Go back University Hospitals of Leicester NHS Trust
General Manager
The closing date is 06 March 2026
This is a high-impact senior leadership opportunity to shape the future of Cardiac, Thoracic and Vascular Surgery within RRCV CMG. As Surgical General Manager, you'll provide operational oversight and strategic business leadership, working side-by-side with Heads of Service, Matrons and the Senior Leadership Team to deliver high-quality care and achieve demanding performance standards.
You’ll drive continuous improvement and service redesign, strengthen governance and risk oversight, develop robust reporting and performance management, and take delegated responsibility for budgets and CIP delivery. The role will suit someone who can provide calm, clear leadership when services are under pressure. You will need to be an engaging communicator with the credibility to influence, the analytical skills to turn data into decisions, and the resilience to lead through challenge.
Whilst experience of managing elective, planned care would be an advantage, we are looking for someone with strong transferable senior operational leadership skills: curious, resilient and outcomes-focused, with the ability to learn fast and deliver quickly in a complex surgical setting.
Main duties of the job
As Surgical General Manager, you'll provide senior operational leadership for Cardiac, Thoracic and Vascular Surgery, working in close partnership with clinical and nursing leaders to keep services safe, responsive and high performing. This is a hands-on leadership role where you'll be expected to take ownership, create momentum and deliver measurable improvement.
What you’ll do
* Lead the day-to-day operational delivery and longer-term service plans, ensuring consistently high standards of patient care and experience.
* Lead on performance and productivity: capacity planning, pathway flow, waiting list management and robust reporting - spotting issues early and driving solutions.
* Drive service improvement and redesign, supporting clinical teams to deliver projects that improve outcomes, reduce waits and use resources more effectively.
* Managedelegated budgets and deliver the annual Cost Improvement Programme (CIP), identifying and implementing cost improvements while maintaining quality.
* Provide visible leadership across a circa 200-strong workforce,
* Ensure stronggovernance, risk and assurance, including complaints handling and maintaining standards aligned to regulatory and local requirements.
* Build effective relationships across the Trust and wider system, creatingclear two-way communication and strong cross-CMG working.
* Participate in the Tactical Rotaand provide cover for senior colleagues when required.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
* high-quality care for all,
* being a great place to work,
* partnerships for impact, and
* research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
* we are compassionate,
* we are proud,
* we are inclusive, and
* we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
Job responsibilities
The skills and qualities were looking for
* Proven senior operational leadership in healthcare with atrack record of delivering challenging targets.
* A change leader who can cut through barriers, bring pace, and sustain improvement.
* Strong data/IT capability: confident interpreting complex performance information and turning it into action.
* Clear financial grip with experience of budget management and CIP delivery.
* Credible, collaborative and resilient
Please see main Job Description for further information
Training & Qualifications
* First degree or equivalent
* Extensive knowledge of healthcare provision
* Evidence of CPD
* Level 7/Masters Qualification
Other requirements specific to the role
* Experience of Operational Manager of the Day role or equivalent on call
Experience
* Experience within the Healthcare sector at an operational level
* Experience of delivering programmes of change Experience of managing and hearing performance issues
* Proven track record of achieving challenging healthcare targets
* Experience of working in Surgical Services or Cancer Services
Communication and relationship skills
* Sensitive to clinical and political demands - demonstrated in supporting info
Analytical and Judgement skills
* Logical thinker with evidence of implementation of ideas and solutions
* Excellent problem-solving skills using team when appropriate
* Able to analyse and understand financial data
* Ability to cut through barriers to change
* Business focused
IT Skills
* Well-developed IT skills to manage and report on complex performance management information
Planning and organisation skills
* Proven record of robust performance management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals of Leicester NHS Trust
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