Overview
Princes Park Health Centre (Sovereign Practice) is looking for a full time, experienced receptionist to work in our busy GP practice.
Responsibilities
* Maintain and monitor the practice appointment system
* Process personal, telephone and e-requests for appointments
* Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
* Signpost patients to the correct service
* Initiate contact with and respond to requests from patients, team members and external agencies
* Clinically code data on EMIS
* Photocopy documentation as required
* Data entry of new and temporary registrations and relevant patient information as required
* Input data into patients' healthcare records as necessary
* Summarise patient records when required
* Manage all queries as necessary in an efficient manner
* Carry out system searches as requested
* Maintain a clean, tidy, effective working area at all times
* Monitor and maintain the reception area and notice boards
* Support all clinical staff with general tasks as requested
Person Specification
Experience
* Essential: Experience of working as part of a team
* Desirable: Experience of working in a GP practice
Details
Date posted: 10 September 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £13.10 an hour
Contract: Permanent
Working pattern: Part-time
Reference number: A3141-25-0001
Job locations: Princes Park Health Centre, Wartling Road, Eastbourne, East Sussex, BN22 7PG
About us
Princes Park Health Centre (Sovereign Practice) is situated next to Princes Park. The practice has 14,500 patients registered, 5 GP Partners, 7 GPs, a large nursing team and a team of administrative staff. We aim to provide a proactive, patient-centred healthcare service and take pride in everything we do. Staff well-being is paramount.
Employer details
Sovereign Practice, Princes Park Health Centre, Wartling Road, Eastbourne, East Sussex, BN22 7PG
Employer website: https://www.princesparkhealthcentre.co.uk/
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